1. Introduction
Starling Homeschool Planner (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of information:
- Account information: name, email address
- Children’s educational data: names, year levels, curriculum progress
- Usage data: pages visited, features used, session duration
- Payment information: processed securely via Stripe (we do not store card details)
- Photos and portfolio content you upload
3. How We Use Your Information
We use your information to:
- Provide and improve the Service
- Process payments and manage subscriptions
- Send transactional emails (e.g. login verification codes)
- Respond to support requests
- Comply with legal obligations
4. Two-Factor Authentication
We offer two-factor authentication (2FA) to enhance account security. When 2FA is enabled, we send a one-time verification code to your registered email address. This code is used solely for authentication purposes and is not stored after verification.
5. Data Storage and Security
Your data is stored securely using Supabase infrastructure with 256-bit SSL encryption in transit. We implement industry-standard security measures including access controls, encrypted storage, and regular security reviews. We do not sell your personal information to third parties.
6. Children’s Privacy
Our Service is intended for use by parents and guardians. We collect information about children only as provided by the parent/guardian account holder, and solely for the purpose of providing curriculum tracking features. We do not knowingly collect personal information directly from children.
7. Disclosure of Information
We do not sell, trade, or rent your personal information. We may share information with trusted third-party service providers (such as Stripe for payments and Resend for email delivery) solely to operate the Service. These providers are bound by confidentiality obligations.
8. Your Rights
Under the Australian Privacy Act, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us through our Help & Support page.
9. Cookies
We use essential cookies and local storage to maintain your session and preferences. We do not use advertising or tracking cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related enquiries, please contact us via our Help & Support page or through our Facebook page.